AstroStyl Shipping Policy

At AstroStyl, we are committed to delivering your orders efficiently and reliably. Below are our shipping policies and processes:

Order Processing and Delivery Time

• Order Cutoff Time: 5:00 PM (GMT)
• Processing Time: 1-3 business days (Monday – Friday)
• Delivery Time: 3-8 business days (Monday – Friday)

Once you place your order, you will receive a confirmation email with your order number. After your order is shipped, we will send you a shipping confirmation along with tracking information. You will also be notified when your order has been delivered.

Shipping Carriers

We use reliable shipping carriers like to ensure timely delivery. Standard shipping is free for all orders and typically takes 3-8 business days.

Shipping Areas

We currently only ship within Germany.

Lost Packages

If your package is marked as delivered but you have not received it, please check the following:

• Your shipping address
• Possible drop-off locations
• Neighbors or family members

If the package is declared lost, please contact us at support@astrostyl.shop with your order number. We will either reship your order or offer a refund.

Contact Information:

AstroStyl
Office: Hannoversche Straße 86,
Hamburg 21079, Germany
Email: support@astrostyl.shop
Phone: +49 78574 63291

Business Hours: Mon-Fri, 9:00 AM – 5:00 PM GMT